Influence Health, the healthcare industry’s leading consumer experience solution provider, today announced that it has achieved significant bookings growth in the first half of 2018, including 43 percent year-over-year growth in its Consumer Experience Platform (CXP) solutions as compared to the same period in the prior year.
“The consumerism of healthcare is forcing hospitals and health systems to reimagine the online healthcare consumer experience in an effort to drive and retain patient volumes,” said Rupen Patel, CEO of Influence Health.
In a recent Black Book survey, 90 percent of patients responded that they no longer feel obligated to stay with healthcare providers that don’t deliver an overall satisfactory digital experience, and 88 percent of respondents under age 40 said they will choose their next medical provider based on a strong online presence.
About Influence Health
The Influence Health Consumer Experience Platform helps provider organizations attract and retain today’s demanding consumers by making it easy and affordable for marketers to deliver personalized, multi-channel digital experiences. Since 1996, the Birmingham, Ala.-based company has helped more than 1,200 provider organizations positively influence consumer relationships in a way that is transformative to both financial and quality outcomes. For more information visit InfluenceHealth.com and follow @InfluenceHlth.